Payment methods

  • Our product prices are inclusive of GST.

  • Our product prices are subject to change without notice.

  • We accept Visa, MasterCard and American Express, and we do not add a surcharge for credit card payments. However, we accept no liability for any additional charges your credit card provider may impose.

  • Customers will receive an automated confirmation email once an order is submitted. The confirmation email will usually be dispatched immediately. However, due to unforeseen technical reasons, it may be delayed. If you haven’t received a confirmation email within 24 hours of placing an order, please contact us.

  • As soon as your order has been fulfilled, we will email a tax invoice to you within 1-2 business days.

Postage and handling

  • Our postage and handling charge is $14 for delivery anywhere in Australia.

  • Our products will be delivered within 7-10 business days. Product orders under 5kg will be delivered via Australia Post, while product orders over 5kg will be delivered via courier.

  • If you require products urgently, they can be delivered via express-post. This will incur an additional postage cost.

Updated products

When our resources are updated to reflect changes in Training Packages, customers who have opted to receive marketing emails from us will be advised of the updated products via email.